Free Reading Comprehension Set I - 10 Practice Test - CAT 

Question 1

According to the passage, by 1935 the skepticism of Black workers toward unions was:

A. unchanged except among Black employees of railroad-related industries.
B. reinforced by the actions of the Pullman Company’s union.
C. mitigated by the efforts of Randolph.
D. largely alleviated because of the policies of the American Federation of Labor.

SOLUTION

Solution : C

The best answer is C. According to the passage Randolph’s efforts to obtain recognition for the Brotherhood of Sleeping Car Porters, a goal achieved in 1935, “helped transform the attitude of Black workers toward unions.” The passage states that prior to 1935 that attitude was one of skepticism. Therefore, the passage indicates that the workers’ skepticism was diminished as a result of Randolph’s work.
Choice A is incorrect because the passage does not indicate that the attitude among Black workers in other industries toward unions remained unchanged by 1935.
Choice B is incorrect because the passage does not state that the actions of the Pullman Company’s union made Black workers more skeptical of unions by 1935.
No information is given in the passage to support D.

Question 2

The passage suggests which of the following about the response of porters to the Pullman Company’s own union?

A. Few porters ever joined this union.
B. Some porters supported this union before 1935.
C. Porters, more than other Pullman employees, enthusiastically supported this union.
D. The porters’ response was most positive after 1935.

SOLUTION

Solution : B

The best answer is B. The passage states that the existence of a Pullman-owned union “weakened support among Black workers for an independent entity” such as Randolp’s Brotherhood of Sleeping Car Porters. Thus, the passage suggests that some porters did support the Pullman Company union.
The passage directly contradicts A, which implies virtually no support of the Pullman company union.
Choice C is incorrect because the passage does not suggest anything about Pullman employees other than porters.
Choice D is incorrect: in fact, the passage suggests that the porters’ attitude was less positive after Randolph’s union achieved recognition in 1935.

Question 3

The passage suggests that if the grievances of porters in one part of the United States had been different from those of porters in another part of the country, which of the following would have been the case?

A. It would have been more difficult for the Pullman Company to have had a single labor policy.
B. It would have been more difficult for the Brotherhood to control its channels of communication.
C. It would have been more difficult for the Brotherhood to build its membership.
D. It would have been easier for the Pullman Company’s union to attract membership.

SOLUTION

Solution : C

The best answer is C. The passage indicates that it was an advantage to Randolph in building the Brotherhood’s membership that Black workers shared “the same grievances from city to city”, suggesting that it would have been more difficult to build the membership of the Brotherhood if Black workers in different parts of the country had had different grievances.
There is no information in the passage to support A, B and D.

Question 4

The passage suggests that in the 1920’s a company in the United States was able to 

A. use its own funds to set up a union
B. require its employees to join the company’s own union
C. develop a single labor policy for all its employees with little employee dissent.
D. pressure its employees to contribute money to maintain the company’s own union
E. use its resources to prevent the passage of federal legislation that would have facilitated the formation of independent unions

SOLUTION

Solution : A

The best answer is A. The passage indicates that indicate that in the early 1930’s it became illegal for a company to maintain its own union with company funds. Thus, the passage suggests that prior to the 1930’s a company was permitted to fund its own union. Choices B, C, D, and E describe practices that are not implied in the passage.

Question 5

The passage suggests that in the 1920’s a company in the United States was able to:

A. use its own funds to set up a union.
B. require its employees to join the company’s own union.
C. develop a single labor policy for all its employees with little employee dissent.
D. use its resources to prevent the passage of federal legislation that would have facilitated the formation of independent unions.

SOLUTION

Solution : A

The best answer is A. The passage indicates that indicate that in the early 1930’s it became illegal for a company to maintain its own union with company funds. Thus, the passage suggests that prior to the 1930’s a company was permitted to fund its own union.
Choices B, C and D describe practices that are not implied in the passage.

Question 6

The passage supplies information concerning which of the following matters related to Randolph?

A. The steps he took to initiate the founding of the Brotherhood
B. His motivation for bringing the Brotherhood into the American Federation of Labor
C. The influence he had on the passage of legislation overturning race restrictions in 1944
D. The influence he had on the passage of legislation to bar companies from financing their own unions

SOLUTION

Solution : B

The best answer is B.
The passage states that Randolph’s reason for bringing the Brotherhood into the American Federation of Labor: “as a member union, the Brotherhood would be in a better position to exert pressure on member unions that practiced race restrictions”.
No information is given in the passage to support choices A, C and D.

Question 7

The primary function of the passage as a whole is to:

A. account for the popularity of a practice
B. evaluate the utility of a practice
C. demonstrate how to institute a practice
D. weigh the ethics of using a strategy

SOLUTION

Solution : B

The best answer is B. The passage describes a marketing strategy practiced by some professional service firms, outlines the arguments in favor of its use, and the describes the drawbacks associated with the strategy.
Choice A is incorrect because the popularity of the practice is not discussed in the passage.
Choice C is incorrect because the passage does not include a demonstration of how to institute unconditional guarantees.
Choice D is incorrect because ethical issues are not addressed by the author.

Question 8

All of the following are mentioned in the passage as circumstances in which professional service firms can benefit from offering an unconditional guarantee EXCEPT:

A. The firm is having difficulty retaining its clients of long standing.
B. The firm is having difficulty getting business through client recommendations.
C. The firm charges substantial fees for its services.
D. The adverse effects of poor performance by the firm are significant for the client.

SOLUTION

Solution : A

The best answer is A.
The passage explicitly states that offering unconditional guarantees works best with first time clients, but no mention is made of the relative success of this practice with clients of long standing. The circumstances referred to in B, C and D are mentioned in the passage.

Question 9

Which of the following is cited in the passage as a goal of some professional service firms in offering unconditional guarantees of satisfaction?

A. A limit on the firm’s liability
B. Successful competition against other firms
C. Ability to justify fee increases
D. Attainment of an outstanding reputation in a field

SOLUTION

Solution : B

The best answer is B.
In the passage the author states that firms offering unconditional guarantees are “seeking a competitive advantage.” Choices A and C can be eliminated because no mention is made in the passage of liability limits or justification for fee increase.
Choice D is incorrect because the passage does not associate the offering of unconditional guarantees with the attainment of an outstanding reputation.

Question 10

The passage’s description of the issue raised by unconditional guarantees for health care or legal services most clearly implies that which of the following is true? 

A. The legal and medical professions have standards of practice that would be violated by attempts to fulfill such unconditional guarantees.
B. The result of a lawsuit of medical procedure cannot necessarily be determined in advance by the professionals handling a client’s case.
C. The dignity of the legal and medical professions is undermined by any attempts at marketing of professional services, including unconditional guarantees.
D. Clients whose lawsuits or medical procedures have unsatisfactory outcomes cannot be adequately compensated by financial settlements alone.

SOLUTION

Solution : B

The best answer is B.
The passage states that a guarantee “may mislead clients by suggesting that lawsuits or medical procedures will have guaranteed outcomes”. This implies that legal and medical outcomes cannot be predicted with absolute certainty. Although the statements in A, C, and D could be true, none of these statements is implied by the description in the passage.

Question 11

Which of the following hypothetical situations best exemplifies the potential problem noted in the second sentence of the second paragraph indicated by (*)?

A. A physician’s unconditional guarantee of satisfaction encourages patients to sue for malpractice if they are unhappy with the treatment they receive.
B. A lawyer’s unconditional guarantee of satisfaction makes clients suspect that the lawyer needs to find new clients quickly to increase the firm’s income.
C. A business consultant’s unconditional guarantee of satisfaction is undermined when the consultant fails to provide all of the services that are promised.
D. An architect’s unconditional guarantee of satisfaction makes clients wonder how often the architect’s buildings fail to please clients.

SOLUTION

Solution : D

The best answer is D.
The passage states that an unconditional guarantee “may, paradoxically, cause clients to doubt the service firm’s ability to deliver the promised level of service”. In D, an architect’s unconditional guarantee leads prospective clients to wonder whether previous clients have been satisfied with that architect’s work, a situation that exemplifies the paradox described in the passage.
Choice A describes a problem that would occur after a service has been rendered.
Similarly, in C, a guaranteed service has actually been judged unsatisfactory.
Choice B exemplifies the situation described in the passage: guarantees may suggest that a firm is “begging for business”.

Question 12

The passage most clearly implies which of the following about the professional service firms mentioned in line indicated by: (**)

A. They are unlikely to have offered unconditional guarantees of satisfaction in the past.
B. They are usually profitable enough to be able to compensate clients according to the terms of an unconditional guarantee.
C. They usually practice in fields in which the outcomes are predictable.
D. Their clients are usually already satisfied with the quality of service that is delivered.

SOLUTION

Solution : D

The best answer is D. The passage states that “professional service firms with outstanding reputations and performance to match have little to gain from offering unconditional guarantees.” If a firm has an outstanding reputation based on a high level of performance, it is likely that its clients are satisfied with the quality of service that is delivered.
Choice (A) is not implied: the passage indicates that the author believes that firms with outstanding reputations have little to gain from offering unconditional guarantees, but the passage implies nothing about whether such firms either currently offer guarantees or have offered them in the past. The passage does not provide information concerning the profitability (B). In addition, it does not suggest that such firms practice in fields in which outcomes are predictable (C).